Frequently Asked Questions

  • What does KaiRise mean?

    In Japanese the word Kaizen roughly translates to continuous improvement. Our focus is helping people elevate (rise) their achievements by committing to continuous learning and improvement (kaizen).

  • How long is the ICAgile certification active?

    ICAgile treats certifications like a college degree - you have it forever.

  • Do I need to report PDUs or CEUs to keep my certification active?

    No, ICAgile does not require the reporting of professional development units or continuing education units to maintain your certification.

  • Will I need to pass a test to receive the certification?

    Agile Foundations concludes with a 20 question, multiple choice quiz. The quiz is embedded in the course itself, you will not need to go anywhere else to take it. There are no time restrictions for completing the quiz. You can attempt the quiz as many times as you like. Questions are drawn from quizzes in preceding lessons. Your passing score must be 80% or higher to receive the certification. Learners may attempt the exam multiple times to achieve a passing score.

  • How long will I have access to the course?

    You'll have access to the full course content for 1 year from the date of purchase.

  • Is the certification exam cost included in the price of the course?

    Yes. The exam and fees are included in the course price.

  • How long does it take to complete the course?

    That's the beauty of a self-paced course - you can complete it as quickly or slowly as you'd like. We've seen determined learners finish the course in a day. Though this is not the norm, it can be done.

  • How do I access the course content?

    All of the lessons can be accessed online via any computer or mobile device.

  • Is any part of the course facilitated by an instructor?

    No. The course is fully self-paced. You complete lessons as fast or slow as you'd like.

  • What are the start and end times for the course?

    Our courses are available on-demand. There are no start / end times and no live instructor. The content is available 24x7. You can access it whenever you want and work through it at your own pace.

  • How do I receive the certification once I've completed the course?

    Once you pass the final quiz, we submit your contact information to ICAgile. They will send you an email with a link to a short survey and instructions for claiming your certification.