KaiRise Privacy Statement

Effective Date: August 12, 2025
Last Updated: August 12, 2025

1. Information We Collect and How We Use It

When you enroll as a student or subscriber (“learner”) on our site or in our courses, we collect personal information you provide, such as:

• Name

• Email address

• Billing details (if applicable)

• Course activity and progress

We use this information to:

• Process your registration and deliver course content

• Track your course progress and provide certificates

• Respond to support requests

• Send course updates, learning resources, and promotional offers (if you’ve opted in)

• Fulfill certification requirements with accrediting bodies (e.g., ICAgile)

Newsletter Enrollment
When you register for a KaiRise course, we will also add your email address to our KaiRise newsletter list. Our newsletter includes updates on new courses, learning resources, and industry insights. You can unsubscribe at any time by clicking the “unsubscribe” link in any newsletter or by contacting us at [email protected].
If required by law in your country or region, we will seek your express consent before sending you marketing emails.

If you successfully complete a KaiRise course that earns an ICAgile certification, we will share your name and email with ICAgile so they can issue your certificate.

2. Your Consent

By providing your personal information to:

• Register for a course

• Make a purchase

• Participate in course activities

…you consent to our collecting and using it for those purposes, including being added to our KaiRise newsletter as described in Section 1.

If we wish to use your information for a secondary purpose (e.g., marketing unrelated to KaiRise courses), we will ask for your express consent or provide an option to decline.

How to withdraw consent: You may withdraw consent at any time — including unsubscribing from the newsletter — by clicking the “unsubscribe” link in any marketing email, emailing [email protected], or writing to:

KaiRise, LLC
PO Box 131
Keymar, MD 21757 USA

3. Disclosure

We may disclose your personal information if:

• Required by law, court order, or legal process

• Necessary to enforce our Terms of Service

• Needed to protect the rights, property, or safety of KaiRise, our learners, or others

4. Third-Party Services

We use several third-party providers to operate our courses and related services, including:

• Thinkific Labs Inc. – Our course hosting platform

• Stripe & PayPal – Payment processing

• Zapier – Automates workflows between our course platform and other tools

• Google Sheets – Secure storage of course-related data

• Delphi.ai – AI-powered interactive learning assistant for certain course features

• Customer.io - Customer Relationship Management platform for our newsletter
  

These providers collect, use, and disclose your information only as needed to perform the services they provide to us.

Your data may be stored in or transferred to countries other than your own. In such cases, your information will be protected by appropriate safeguards such as contractual data protection clauses.

5. Automated Processing & AI

Some course features use Delphi.ai to provide personalized feedback or recommendations. This processing is automated based on the information you provide during the course.

You can request not to have your data processed in this way by contacting us at [email protected], though it may limit access to certain course features.

6. Payments

If you make a purchase, payment details are handled directly by Stripe or PayPal.

• Payments are encrypted and processed according to PCI-DSS security standards.

• We do not store your full payment card details on our servers.

7. Data Retention

We retain your personal information for as long as necessary to:

• Deliver your purchased courses

• Maintain accurate certification and accreditation records

• Meet legal and financial requirements

• Resolve disputes and enforce agreements

Certification and training records may be retained for up to 7 years. Marketing-related data is kept until you opt out.

8. Your Rights

Depending on your location, you may have the right to:

• Access the information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal information

• Restrict or object to certain processing

• Request a copy of your data in a portable format

• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

California residents may request additional information about how their data is collected and used under the CCPA.

9. Cookies & Tracking Technologies (Cookie Policy)

Our website and course platform use cookies and similar tracking technologies to provide a secure, personalized, and efficient experience.

What Are Cookies?

Cookies are small text files stored on your device by your web browser. They allow websites to remember your preferences, recognize you between visits, and improve your browsing experience.

Types of Cookies We Use

1. Essential Cookies – Required for site functionality, such as logging in, processing payments, and keeping you signed in.

2. Analytics Cookies – Help us understand how visitors use our site so we can improve performance and usability. Examples: Google Analytics cookies.

3. Advertising Cookies – Allow us and our partners (e.g., Google, Facebook, Instagram) to deliver relevant ads based on your browsing behavior.

4. Functionality Cookies – Remember your preferences, such as language settings or saved courses.

Third-Party Cookies

We may allow trusted partners to set cookies for:

• Analytics (e.g., Google Analytics)

• Advertising and remarketing campaigns

• Course platform integrations (Thinkific, Zapier, Delphi.ai)

These providers may use cookies to track your visits to our site and other sites for purposes such as measuring ad effectiveness.

Managing Cookies

You can manage or disable cookies in your browser settings. Please note that disabling essential cookies may limit the functionality of our site.

You can also opt out of targeted advertising here:
https://www.networkadvertising.org/choices

For more information on cookies, visit:
https://www.allaboutcookies.org

10. Security

We take reasonable precautions to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data in transit

• AES-256 encryption for sensitive data at rest

• Compliance with PCI-DSS payment security standards

No method of transmission or storage is 100% secure, but we follow industry best practices.

11. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence.

12. Changes to This Policy

We may update this Privacy Statement from time to time. Changes are effective immediately upon posting to our site.
If we make material changes, we will notify you by email or by a prominent notice on our website.

Contact Us

If you have questions about this Privacy Statement or wish to exercise your data rights, contact:

Privacy Compliance Officer
KaiRise, LLC
PO Box 131
Keymar, MD 21757 USA
Email: [email protected]