KaiRise Privacy Statement
Effective Date: August 8, 2026
Last Updated: August 8, 2026
1. Introduction
KaiRise, LLC ("KaiRise," "we," "our," or "us") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use our websites, online courses, AskMe™ AI-powered learning platform, mobile applications, and related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Statement.
2. Information We Collect and How We Use It
When you register for our Services as a learner, subscriber, instructor, administrator, or customer, we may collect information including:
Personal Information
Name
Email address
Organization or employer
Billing information (when applicable)
User account credentials
Role (student, instructor, administrator, etc.)
Learning Information
We collect information necessary to deliver our learning products, including:
Course enrollments
Course progress
Quiz and assessment results
Certificates earned
Completion history
Activity participation
AskMe Learning Activity Information
When you participate in an AskMe activity, we may collect:
Questions and responses exchanged during AI conversations
Scenario responses
Uploaded files or supporting documents
Reflection responses
AI-generated coaching feedback
Assessment scores
Learning recommendations
Session timestamps
Interaction history
Technical Information
We automatically collect certain technical information, including:
Browser type
Device information
IP address
Operating system
Pages visited
Session duration
Cookies and similar technologies
Diagnostic logs
LMS Integration Information
When AskMe is launched through an LMS using standards such as LTI or SCORM, we may receive information provided by the LMS, including:
Learner name
Email address
User identifier
Course identifier
Organization identifier
Enrollment information
User role
Grade return identifiers
How We Use Your Information
We use your information to:
Deliver courses and AI-powered learning experiences
Personalize coaching and learning recommendations
Track learner progress
Generate certificates
Support accreditation requirements
Provide instructor reporting
Generate aggregate learning insights
Improve course effectiveness
Authenticate users
Process payments
Respond to support requests
Prevent fraud and abuse
Comply with legal obligations
3. Newsletter Enrollment
When you register for a KaiRise course or create an account, we may add your email address to our KaiRise newsletter.
Our newsletters may include:
New courses
Product updates
Learning resources
Industry insights
Events and webinars
You may unsubscribe at any time using the unsubscribe link included in every marketing email or by contacting [email protected].
Where required by applicable law, we will obtain your consent before sending marketing communications.
If you complete a course that earns an ICAgile certification, we will share your name and email address with ICAgile solely for certification issuance.
4. AI Transparency
AskMe uses artificial intelligence to simulate coaching conversations, provide personalized learning experiences, evaluate learner responses, and generate instructional feedback.
AI-generated responses are produced automatically based on:
Learner inputs
Course content
Learning objectives
Instructor configuration
Organizational knowledge provided by customers
Although we strive for accuracy, AI-generated responses may occasionally contain errors or incomplete information. They are intended to support learning and should not be considered legal, medical, financial, or other professional advice.
5. AI Conversation Data
Your interactions with AskMe become part of your learning record.
Depending on the activity, this information may include:
Conversation transcripts
Learner responses
Uploaded documents
AI-generated coaching
Assessment results
Reflection responses
Instructor feedback
Please avoid including highly sensitive personal information unless specifically requested as part of the learning activity.
6. Instructor and Organizational Access
Depending on how the Service is configured, instructors, facilitators, coaches, administrators, or sponsoring organizations may have access to:
Learner submissions
AI conversations
Assessment results
Completion status
AI-generated summaries
Aggregate learning analytics
Some reports may anonymize learner identities where appropriate.
If your organization provides access to KaiRise or AskMe, that organization may control user accounts, enrollment, reporting, retention, and deletion of learner records in accordance with applicable agreements.
7. Your Consent
By registering for our Services, purchasing a course, participating in learning activities, or using AskMe, you consent to the collection and use of your information as described in this Privacy Statement.
If we wish to use your information for a purpose not described here, we will obtain additional consent where required by law.
You may withdraw consent at any time by contacting:
or writing to:
KaiRise, LLC
PO Box 131
Keymar, MD 21757 USA
Please note that withdrawing consent may limit access to portions of our Services.
8. Disclosure of Information
We may disclose your information when necessary to:
Comply with legal obligations
Respond to lawful requests
Protect the rights or safety of KaiRise, our customers, or others
Enforce our agreements
Prevent fraud or security incidents
Complete business transfers such as mergers or acquisitions
We do not sell your personal information.
9. Third-Party Service Providers
We rely on trusted third-party providers to operate portions of our Services, including:
Thinkific Labs Inc. (Learning Platform)
Stripe (Payment Processing)
PayPal (Payment Processing)
Zapier (Workflow Automation)
Google Workspace (Business Productivity)
Customer.io (Customer Communications)
Anthropic Claude (AI Processing)
OpenAI (AI Processing, where applicable)
These providers receive only the information necessary to perform services on our behalf and are contractually required to protect your information.
10. Automated Processing and Artificial Intelligence
KaiRise uses AI technologies to:
Evaluate learner responses
Generate personalized coaching
Ask follow-up questions
Provide recommendations
Summarize learner progress
Support instructor review
Generate learning analytics
Some decisions or recommendations are produced automatically by AI systems.
Where appropriate, instructors or administrators may review AI-generated results.
Unless explicitly stated otherwise in a customer agreement, learner information submitted through AskMe is used solely to provide educational services and is not intentionally used by KaiRise to train general-purpose AI models.
11. Learning Management System (LMS) Integrations
AskMe may be integrated with Learning Management Systems using standards such as:
LTI 1.3
SCORM
xAPI (where supported)
When launched through an LMS, we may receive user identity and course information necessary to:
Authenticate users
Launch learning activities
Record learner progress
Return grades
Generate instructor reports
The LMS provider's privacy practices remain governed by their own privacy policies.
12. Payments
Payments are processed directly through Stripe or PayPal.
KaiRise does not store complete payment card information on our systems.
Payment information is encrypted and processed according to PCI-DSS standards.
13. Data Retention
We retain information only as long as necessary to:
Deliver purchased Services
Maintain learner records
Support certifications
Meet accreditation requirements
Comply with legal obligations
Resolve disputes
Enforce agreements
Typical retention periods include:
Certification records: up to seven years or longer where required
AI conversation history: while the learner account remains active unless otherwise required by a customer agreement
Marketing records: until you unsubscribe
Financial records: as required by law
Uploaded documents may be deleted after the associated learning activity unless retained as part of the learner record.
14. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion
Restrict certain processing
Object to processing
Receive a portable copy of your data
Withdraw consent
Lodge a complaint with your local privacy authority
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended.
Residents of other jurisdictions may have rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) or similar legislation.
To exercise your rights, contact:
15. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep you signed in
Remember preferences
Improve performance
Analyze website usage
Support AI session continuity
Support LMS integrations
Measure marketing effectiveness
Types of cookies we use include:
Essential Cookies
Functional Cookies
Analytics Cookies
Advertising Cookies
Trusted third parties, including analytics and advertising providers, may also place cookies consistent with their own privacy policies.
You can manage cookies through your browser settings.
Additional information is available at:
https://www.allaboutcookies.org
16. International Data Transfers
Because our service providers operate globally, your information may be processed or stored in countries other than your own.
Where required by law, we implement appropriate safeguards for international data transfers.
17. Security
We employ reasonable administrative, technical, and physical safeguards designed to protect your information, including:
SSL/TLS encryption for data in transit
Encryption of sensitive data at rest where appropriate
Access controls
Authentication mechanisms
Security monitoring
Industry-standard payment security practices
No security system is completely secure, and we cannot guarantee absolute security.
18. Children's Privacy
Our Services are intended for individuals who have reached the age of majority in their jurisdiction or who are authorized to use the Services through an educational institution or sponsoring organization.
We do not knowingly collect personal information from children where prohibited by law.
19. Changes to This Privacy Statement
We may update this Privacy Statement periodically.
When material changes are made, we will update the "Last Updated" date and, where required by law, notify users through email or a prominent notice within our Services.
Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Statement.
Contact Us
If you have questions regarding this Privacy Statement or wish to exercise your privacy rights, please contact:
Privacy Compliance Officer
KaiRise, LLC
PO Box 131
Keymar, MD 21757 USA
Email: [email protected]